In Retail, emphasis on safety perhaps more so than comfort in an office environment.

Good workplace design and appropriate training are practice are required for workers. Customers cannot be given training so design, shop layout, ambience, signage and safe processes are more important!

Retail store owners / managers should determine what their workers need at the workplace to maximise safety and improve their efficiency and productivity.

Lack of information is one of the biggest barriers store managers face with retail ergonomics. Inadequate knowledge and experience of ergonomics, appropriate equipment and training procedures.

Check out the guidance leaflet here!